Arrears Management

For clients in financial difficulty, the first step is access to real-time data, to facilitate informed decisions.

The payments dashboard lists all historical payments, including whether a payment was paid in full and on time. In the Accounting module Ageing Reports also provide details of upcoming payments as well as those 1 month, 1-3 months and over 3 months overdue. Once a client reaches a certain number of days past due, (such as 60 days or 90 days), a number that can be customised, these clients and outstanding invoices are listed in a separate arrears section allowing you to set out repayment plans.

Tallies adjust so that you always have real-time access including historical notes, which can be accessed by all team members, enabling efficient on-going monitoring and management.