E-Commerce

Improve Efficiency Through Digital Transformation

Supply Chain Management



Whether you specialise in B2B or B2C, Adaptive can provide Digital Tranformation to improve efficiencies throughout the procurement, inventory management and sales lifecycle. Set stock threshold alerts: When a stock hits the threshold an alert reminds you to replenish supplies.

Receive instant quotes from approved Suppliers - place purchase orders and track order progress (received, started, on-time or delayed). Requesting changes to an existing order takes 2-3 clicks and appears instantly in the Supplier Dashboard.


Planning
During planning share files securely with teams and third parties, with full versioning. Upload as many file versions as required, then assign only the chosen version to external parties. Third parties can also share files.

Create unlimited folders and filter files by Project Name and Directory to make finding data fast and simple. All files are encrypted and appear instantly in each recipients dashboard. Assign selected files. Errors can quickly be undone by removing file assign.

By comparison, e-mail provides neither encrypted connections with external parties, nor handles large file sizes. If the wrong version or file is sent to a third party, there is no way to undo this action.

Quality Control, Distribution & Inventory Management

Goods received from Suppliers are marked as Supplier Stock. This allows you to track purchase stock levels and margins.

Adaptive's Quality Control module enables Quality Assurance to sample product quality of items or batches, request revisions or sign-off. Fields can be customised for your sector.

Goods can be rebranded and repackaged into different quantities and stored as Client Stock, with different serial numbers and pricing. Schedule and track deliveries to retail stores.


On-Line Client Order Management

Simplify data flows. From the Client Dashboard they can obtain instant quotes that turn into orders and invoices with one click. The distribution and warehouse team handle the order, inventory is automatically updated and both sides can track order progress real-time.

The system handles change requests, updates and cancellations. Simply update the system and the client sees their updated order progress. This saves considerable time compared to client liaison through calls or e-mail.

Security is also enhanced. Invoices in the Client Dashboard are genuine invoices. This is far superior to e-mail, as e-mails with external parties are not encrypted and can be intercepted. There are known cases of cyber criminals switching out the supplier's bank details for their own.


Client Relationship Management (CRM) & Surveys

Display all customer contact details, as well as full note histories. Filter by multiple categories. Entering and updating data is simple and intuitive.

GDPR: The solution is GDPR-Compliant. If someone asks their data be removed, one click will remove all personally-identifiable information from the CRM.

For existing clients, monitor satisfaction with 3 kinds of Surveys: Likert, Open-Ended and Multi-Choice.


Accounting & Online Payments

Adaptive handles your daily accounting including General Ledgers, with customised Chart of Accounts, Accounts Payable, Accounts Receivable, Trial Balance and Ageing Reports. (Ledgers). Forecast business flows with multi-year operating budgets and real-time reporting.

Use our existing APIs or ask us to connect to your existing payment providers, to enable automated online payments. Both Payer and Recipient access real-time Historical Payment Reports from their Dashboards.

Alerts flag up issues and new alerts are highlighted in the dashboard. The types of alerts flagged can be customised.


Warehouse Maintenance

Book Orders
Book maintenance requests online with in-house teams or pre-approved external suppliers. Optionally send requests to an internal manager first for authorisation.

Internal Maintenance Teams
The Maintenance Manager views all incoming orders and schedules all jobs. When team members are assigned jobs, system time monitors the length of time per job, to facilitate internal and external billing. Time and Billing reports are provided. This also helps monitor idle time.

Feedback and Invoicing
Once jobs are complete a staff member is asked to rate the Maintenance Team's handling of the case and invoices are automatically generated, based on system pricing. In the case of 3rd Party Suppliers this acts as a fraud risk mitigation technique - preventing suppliers changing pre-agreed pricing for labour and parts.

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