This module caters for a variety of industry sectors.
List your offering and prices, so that users can book online,
or make further enquiries.
Manage the entire lifecycle, from the offering, enquiries and messaging,
through to scheduling, bookings, automated online payments, invoicing,
feedback and analytics.
Comprehensive Online Bookings
Overview: Handle the full lifecycle, starting from the offering, enquiries and messaging, through to scheduling, bookings,
automated online payments, invoicing, feedback and analytics
Improved Efficiency: Allocate staff to districts; block off availability and schedule easily.
Manage booking lifecycles
Set-Up Staff
Create Areas/Districts: Create a list of areas you service. This enables you to allocate staff to particular areas
and book jobs based on area coverage
Assign Staff: Add staff to one or more areas, for efficient job allocation. Edit areas and staff districts as needed
Services & Pricing
Set-Up: Create an unlimited number of services and associated pricing.
The system caters for call-out charges, fixed and hourly rates. Edit as needed
Clients/Prospects: Prospects can view the full list and make enquiries, or book
New Enquiries
Leads: Clients select a service, preferred schedule and include job details
Handling Leads: Only staff assigned to handling leads view the full dashboard,
lead details and respond to accept or reject orders. Payments and Invoicing are automated. Based on your process,
payments can be made in full in advance; a deposit in advance or after job completion
Client Messaging
Secure Messaging: The system includes unlimited messaging throughout the booking lifecycle.
View the full message history and use filters to find messages quickly
All data is encrypted and is far more secure than regular email
Staff Availability
Availability: Each team member, as well as the admin team, can update staff availability.
Job times can only be estimated in advance. Once a job is complete, the team member updates their
availability
Scheduling: At a glance, see which team member is available to book new jobs
Reviews & Ratings
Automated Feedback Requests: Once a job is complete, clients are invited to leave feedback and a rating
Public Reviews: Optionally, these can be posted onto your website automatically
Analytics
Analytics: The system records lead origin, to help you fine-tune
marketing campaigns. The system ranks your most successful campaigns,
based on level of enquiries and also monitors the percentage of leads
that turn into bookings. This becomes your success or conversion rate.
Comprehensive Online Bookings
Improve communication with clients, automate the booking lifecycle
and free up your time to focus on client acquisition and business growth
